Frequently asked questions

Bathroom wall under renovation with exposed wooden studs, ladder, and vent on the right wall

Common Questions

Get clear answers to common questions about plumbing repairs, drain cleaning, water heaters, sewer services, appointments, and maintenance. Save The Day Plumbing proudly serves homeowners and businesses throughout Reseda, California.

  • Do you offer 24/7 emergency plumbing service?

    Yes. Plumbing emergencies do not keep business hours, so we answer day or night, weekends and holidays. From a burst pipe to a 3 a.m. sewer backup, we respond fast.

  • What areas do you serve?

    We proudly serve Reseda, Woodland Hills, West Hills, and the surrounding West Valley communities. If you are unsure whether your address falls within our service area, give us a call.

  • How much experience does your team have?

    Our team brings over 18 years of hands-on plumbing experience to every job. That depth means we diagnose accurately and fix it right the first time, saving you repeat visits.

  • How do I know if I need a sewer repair or a full replacement?

    It depends on the line's condition. Minor cracks or roots can often be repaired, while collapsed or aged pipes may need replacement. Camera inspections help us recommend the right solution.

  • What is hydro jetting, and is it safe for my pipes?

    Hydro jetting uses high-pressure water to clear grease, sludge, and roots from your pipes. Performed by trained professionals, it is safe and effective. We inspect first to confirm it fits.

  • Can you detect leaks without damaging my walls or floors?

    Yes. We use advanced leak-detection equipment to locate hidden leaks precisely, so we access and repair with minimal disruption to your walls, floors, and landscaping. No unnecessary demolition is required.

  • Should I repair or replace my water heater?

    If your unit is over 10 to 12 years old, leaking, or failing to heat, replacement is usually smarter. For newer units with minor issues, a repair may be enough.

  • Do you work on both tank and tankless water heaters?

    Yes. We install, repair, and maintain traditional tank water heaters as well as modern tankless systems. We can also help you compare the two so you pick what fits best.

  • Why do my drains keep clogging?

    Recurring clogs usually point to a deeper issue, such as buildup along the pipe walls, a partial blockage, or tree roots. Rather than a temporary fix, we clear the cause.

  • Are your plumbers licensed and insured?

    Yes. Every job is handled by licensed, insured plumbers who follow local codes and industry best practices. You can trust your plumbing is in qualified, professional hands start to finish.

  • Do you provide upfront pricing

    We believe in honest, transparent pricing. Before any work begins, we explain the issue, walk through your options, and provide clear pricing so there are no surprises at the end.

  • How quickly can you respond to an emergency?

    Because we operate 24/7, we prioritize emergencies and reach you as fast as possible. When you call Save the Day Plumbing, we treat urgent issues with the urgency they deserve.

  • What are the signs of a hidden water leak?

    Watch for unexplained spikes in your water bill, damp spots, musty odors, low pressure, or running water when everything is off. Notice any of these? Call us before damage spreads.

  • Do you handle both residential and commercial plumbing?

    Yes. We serve homeowners and business owners, from a leaky faucet in a Reseda home to major sewer and drain work at a commercial property. No job is too big.

  • Can tree roots really damage my sewer line?

    Absolutely. Roots naturally seek moisture and invade sewer lines through small cracks or joints, eventually causing blockages and pipe damage. We remove the intrusion and repair or replace affected sections.

  • How can I prevent future drain and sewer problems?

    Regular maintenance goes a long way. Avoid pouring grease down drains, watch what you flush, and schedule periodic cleanings. We are happy to recommend a simple plan for your property.

  • What should I do during a plumbing emergency before you arrive?

    Shut off the water at the main valve to limit damage, then clear the area if safe. Call us right away, and we will guide you until our team arrives.

  • Do you offer free estimates?

    We are glad to discuss your plumbing needs and provide clear, honest pricing. Reach out to talk through your situation, and we will explain the work and what to expect.

  • Why should I choose Save the Day Plumbing?

    With 18-plus years' experience, 24/7 availability, and a commitment to honest, lasting work, we have earned the trust of neighbors throughout Reseda and the West Valley. We show up ready.